Senior IT System Engineer

Job Description

- Co-operate with other IT team (Network, Support, Development, Security) in deploy, maintain, secure and improve IT systems across environments (Development, Testing, Production).

- Interact with customers (internal/external) and stakeholders, provide recommendations and inputs when needed.

- Design, configure and deploy various IT systems and services (O365, Azure, VMWare, GitLab, Jira, SCCM, etc.).

- Perform system maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

- Monitor performance and ensure system availability and reliability.

- Provide Level-1/2/3 support and troubleshooting to resolve issues.

- Suggest improvements to system performance, capacity and scalability.

- Work with vendors and other IT personnel for problem resolution.

- Maintain complete technical documentation

- Other works that assigned by Head of IT.

Qualifications

- Has 2+ years in IT System Engineer or equivalent position.

- Experience working with Microsoft cloud Infrastructure (M365, Intune, Azure, etc.) is a must.

- Possession of AZ-104 certificates is plus.

- Strong scripting and automation skills (e.g., PowerShell, Power Automate) are preferrable.

- Experience working with Office 365 Hybrid Infrastructure is preferable.

- Experience with other Cloud Technologies such as AWS is a plus.

- Experience working with Linux is a plus.

- Experience working with ITIL processes is a plus.

- Bachelor in IT

- Good English communications (equivalent to IELTS 6.5 or above)

Why you'll love working here

- Community Contribution: Participate in volunteering and community initiatives, making a positive impact on society.

- Financial Rewards: Receive a competitive salary, including full pay during probation and performance-based bonuses.

- Flexible Work Arrangements: Embrace a hybrid working mode and explore international assignments.

- Healthcare: Enjoy our private healthcare offering which is adapted for your local market and ensures your peace of mind and wellbeing.

- Professional Development: Access ongoing learning opportunities, including training, workshops, and certifications.

- Recognitions: Celebrate achievements through a variety of recognition programs.

- Wellness Initiatives: Enhance your physical and mental well-being with a variety of engagement events, sports clubs, and informative workshops.